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Difficult Conversations: Embracing The UnComfortability To Say What We Don't Want To Say


A woman with a plaster over her mouth
 

"Difficult Conversations: Embracing The Uncomfortability To Say What We Don't Want To Say" is your guide to mastering challenging discussions. From workplace conflicts to personal issues, we offer strategies, tips, and real-life examples to help you face tough talks with confidence and compassion. Embrace discomfort and turn difficult conversations into opportunities for growth and connection.

 

a quote about having difficult conversations






 

Namaste



Have you ever felt that knot in your stomach when you know you need to have *that* conversation? You know, the uncomfortable conversations where you have to say something you'd rather not say, to someone you'd rather not upset? We've all been there, and let's face it – it's uncomfortable.





But what if I told you that embracing this discomfort could be the key to better relationships, personal growth, and even professional success? (Polito, 2013)


Welcome to the world of difficult conversations – a realm where the things we don't want to say often hold the most power...... Over the years as a Counsellor, I've become used to having difficult conversations...... my clients not so much so In this blog post, we're going to dive into why these conversations matter, how to prepare for them, and most importantly, how to have them effectively....... Are you ready to embrace the uncomfortable?



A worm and Butterfly talking about the need to change


 

The First Talk We Need To Have Is With Ourselves


Seeing the need for a talk is the first key step (Polito, 2013) We often steer clear of tough chats because they seem too hard, but sometimes we need to feel uncomfortable. Before you begin speaking, look inside yourself and check your feelings. Ask yourself "What emotions has this case brought up in me?" "What has set this off?"



This awareness of yourself helps you control your responses and keep some distance during the talk. Talking to a friend or coworker you trust can help. Share all your thoughts about the situation—the positive, the negative, and the messy...... This will let you grasp why you want this to happen, what you plan to say, and how you hope it will go. It might also help to consider how the other person could respond and what they might tell you...... What do you think they aim to achieve in this talk? (Farrell, 2015)


male and female looking at each other through glasses

When your mind is clear, figure out the right time and place. This is the most important thing to think about as it can have the biggest effect on how things turn out. 


For example, don't choose late Fridays after a busy week, and make sure you pick a place where you both feel at ease. The spot should be private and safe where you can both relax and feel comfortable.



 

Navigating Difficult Conversations: Communication Tips And Tricks


Improving your skills in difficult conversations can have a big impact on your personal and professional life. (Priftanji, Hill & Ashby, 2020) This chapter aims to offer some pointers on how to have difficult conversations that will help make these challenging talks easier and more effective.


tony robbins talking about communication

Cutting Down on Interruptions


To ensure your conversation flows, try to reduce potential interruptions. This might include switching off your phone or finding a quieter spot to talk. Ask the other person to do the same, which indicates you're giving the discussion your complete focus. If you're in a work setting, using a private room can help prevent unexpected breaks and show that you value the importance of the conversation.



Use 'I' Statements


When we dig into difficult conversations, 'I' statements can shake things up. We make these to express our emotions without blame, which encourages the other person to keep talking rather than get defensive. Instead of saying "You never listen to me," I could say, "I feel left out when we talk about this." This approach not only helps to cool down potential arguments but also leads to a better understanding of each other's perspectives.


a quote saying just be honest

Being Patient And Keep It Calm


Keeping cool in tricky conversations helps folks get each other and sort out issues. This means hearing the other person out without butting in giving them enough space to say their piece. Being patient also involves keeping your emotions in check, letting yourself and others have time to mull things over... when you're chatting with someone close to you. Feelings can seem very genuine at times, so give everyone a chance to take in what's happening. (Cheng, LaDonna & Cristancho, 2017)



Listen


Listening has a big impact on communication. It's more than just hearing; it's about understanding what someone means. To do this, you need to pay close attention, pick up on their feelings, and react in the right way without cutting in. Some ways to show you're paying attention include looking them in the eye nodding your head, and repeating back what they've said. These actions show you care and value their thoughts. This way of talking can make conversations better leaving both people feeling respected and heard.



carton poster about what active listening looks like

Practice Empathy


Empathy connects us with others on a deeper emotional level, which we need for tough talks. It influences our ability to understand and share someone else's feelings turning clashes into teamwork. When we use empathy, we begin conversations with kindness and openness showing we get their feelings without making the situation worse..... Keep in mind it's not about coming out on top, it's about getting to the heart of the matter.



Work Together


To prevent major arguments collaboration and working together is key. Have a conversation and ensure both parties feel heard and understood. Be willing to join forces and brainstorm solutions and future actions. When both sides are involved in the process, it has a better chance of success (Cheng, LaDonna & Cristancho, 2017)


a meme of a black women saying lets go

Know Your Boundaries


Setting boundaries during challenging conversations has an impact on safeguarding your mental well-being and steering the discussion. Decide on your limits and communicate them upfront. If the talk drifts into uncomfortable territory, redirect it or remind others about your boundaries. Respect the other person's limits too, as this builds mutual regard. This approach allows you to handle tough talks with more self-assurance and less anxiety (Priftanji, Hill & Ashby, 2020)



Be Ready for More Discussions


Staying open to more conversations after a tough talk has a big impact on our understanding of each other. This approach allows us to grow together. The key is to keep the dialogue going, look at topics again when we need to, and always listen with an open mind.


a woman saying lets do this again


When we follow these suggestions, our talks don't just deal with current issues. They also help to build stronger bonds and find solutions to problems over time.


 

Final Thoughts


Therapy by roberts final thoughts

As we wrap up this blog I want you to remember that this mindset shift about tough talks is a process that teaches us something new every day..... Be open and ready to learn from these moments as they will help you tackle the next one.... Remember the more we learn the easier it gets.


Don't forget to drop your thoughts in the comments below. Also, we'd love to hear about your experiences with tough conversations - share those in the comments too.



 

More More More


Bergen Counseling gives tips and techniques for managing challenging conversations


Harvard Business Review Talks about having those difficult conversations at work examples


Psychology Today Talks more about the research around the difficult conversations model and its contribution to conflict transformation.




 

References


A picture of therapy by Robert reading a book







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